Effective Date: 05 July 2025
Last Updated: 05 July 2025
1. Information We Collect
We collect personal information you provide when you:
Place an order (name, email, phone, address, payment info)
Register or create an account
Contact customer support
Use our website, which collects technical data (IP address, browser type, cookies)
2. How We Use Your Information
We use your data to:
Process and fulfill orders
Communicate with you about your order and updates
Improve our website and services
Prevent fraud and ensure security
Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We share your information only with:
Payment processors (to complete transactions)
Delivery staff (to deliver your orders)
Trusted service providers supporting our business
Authorities if required by law
4. Data Security
We protect your data using industry-standard security measures, including:
SSL encryption for data transmission
Secure storage of sensitive information
Regular security reviews
5. Your Rights
You may:
Access, correct, or delete your personal information
Opt out of marketing emails at any time
Request details on how we use your data
Contact us to exercise these rights.
6. Cookies
Our website uses cookies to improve your experience. You can disable cookies in your browser, but some site features may not work properly.
7. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this policy occasionally. Updates will be posted on our website with an effective date.
9. Contact Us
If you have questions about privacy, contact us:
Email: support@tilexpert.ae
Phone: +971 56 686 4377
Address: Al Quoz 4, Dubai, UAE
