Effective Date: 05 July 2025
Last Updated: 05 July 2025
1. Introduction
Welcome to Tile Expert. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
2. Orders and Payment
All orders are subject to acceptance and availability.
Prices are listed in AED and include VAT where applicable.
Payment must be completed before the order is processed, except for approved Cash on Delivery orders.
We reserve the right to refuse or cancel any order at our discretion.
3. Shipping and Delivery
We deliver orders within the UAE using our own staff.
Delivery times and fees are detailed in our Shipping Policy.
We are not responsible for delays caused by unforeseen circumstances or events beyond our control.
4. Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy.
Customers must meet the specified conditions and timelines for returns.
5. Product Information
We strive to provide accurate product descriptions and images.
However, slight variations in color, size, or texture may occur due to manufacturing differences or display settings.
6. User Responsibilities
You agree to provide accurate, current, and complete information when placing orders.
You are responsible for maintaining the confidentiality of your account and password.
7. Intellectual Property
All content on this website, including text, images, logos, and designs, is owned by Tile Expert or its licensors.
You may not use, reproduce, or distribute any content without our prior written permission.
8. Limitation of Liability
tilexpert.ae is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our liability is limited to the value of the products purchased.
9. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will be posted on our website with an updated effective date.
11. Contact Us
If you have questions about these Terms and Conditions, please contact us:
Email: support@tilexpert.ae
Phone: +971 56 686 4377
Address: Al Quoz 4, Dubai, UAE
